Danielle Clark worked for Charter Communications Regional Operations Center in Dallas, Texas. Her job was to monitor computer displays tracking the network’s status and to immediately dispatch technicians in the event of an outage. But, she had trouble staying awake during her shifts due to narcolepsy. This tale combines ADA Accommodations with Essential Job Duties. How the company handled the situation, what Danielle ended up doing, the twists and turns, and ultimately the surprise outcome all make for another great HR Story!
Chuck and John also discuss current HR issues including - company holiday party concerns and dealing with Generations...specifically Generation Z.
The Ultimate Book of HR Checklists – Getting HR Right: Your Step-by-Step Reference for Avoiding Costly Mistakes. Go to HRChecklists.com (On sale - take $100 off ...only $79 ) Certified and approved for 3 SHRM Recertification Credits.
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The viewpoints expressed by the characters in the stories are not necessarily that of The Team at HR Stories. The stories are shared to present various, real-world scenarios and share how they were handled by policy and, at times, law. Chuck and John are not lawyers and always recommend working with an employment lawyer to address concerns.